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Find questions your help center does not answer

Repeated customer questions with no article, ranked by count, with draft articles for the top three.

  • You start it: When you start it
Use in CuiarRun from your AI agent

What it does

The task

Read the closed conversations in Intercom from the last days days, at most 500. Find the questions that customers asked three times or more. Search our help center at help center url for an article that answers each one. List the questions with no article or with an outdated article, with the count and two conversation links. Write draft articles for the top 3 in a new Google Doc, with only the answers that our team gave. Do not publish anything.

  • It works in Intercom and Google Docs, in the workspace you pick, and signs in with passwords from your Cuiar vault.
  • It runs once, when you start it.

What you give it

BlankWhat to giveExample
daysHow many days of conversations to read60
help center urlThe address of your public help centerhttps://help.brightleaf.app

What you get back

An example run with the example values above. Your run uses your own data.

14 repeated questions, 6 with no article or an outdated one

QuestionCountArticle
How do I add a second admin?23None
Can I pay by bank transfer?17None
Why is my CSV export empty?15Outdated: shows the old menu
How do I change the invoice address?12None
Can I move data between workspaces?9None
Do you have a status page?7None

Drafts for the top 3 are in "Help center drafts, Nov 2026".

Run it in Cuiar

  1. 01

    Open it

    Click Use in Cuiar on this page. The side panel opens with the task in the composer.

  2. 02

    Fill in 2 blanks

    Type days and help center url. Tab moves to the next blank.

  3. 03

    Run it

    Run sends it to the agent. Follow each step in the panel, and stop it at any time.

From the terminal

cuiar exec "Read the closed conversations in Intercom from the last 60 days, at most 500. Find the questions that customers asked three times or more. Search our help center at https://help.brightleaf.app for an article that answers each one. List the questions with no article or with an outdated article, with the count and two conversation links. Write draft articles for the top 3 in a new Google Doc, with only the answers that our team gave. Do not publish anything."

Run it from your AI agent

Claude Code, Codex, Cursor and other MCP clients reach Cuiar at https://mcp.cuiar.com/mcp. Add the server one time, then ask for the task in plain words, or call run_task yourself.

1. Add Cuiar to Claude Code

claude mcp add --transport http cuiar https://mcp.cuiar.com/mcp

2. Ask your agent

Use the Cuiar tool run_task to run my "Find questions your help center does not answer" template with days = 60; help center url = https://help.brightleaf.app.

Setup for other agents: AI agents.

The tool call

{
  "name": "run_task",
  "arguments": {
    "task": "Read the closed conversations in Intercom from the last 60 days, at most 500. Find the questions that customers asked three times or more. Search our help center at https://help.brightleaf.app for an article that answers each one. List the questions with no article or with an outdated article, with the count and two conversation links. Write draft articles for the top 3 in a new Google Doc, with only the answers that our team gave. Do not publish anything."
  }
}

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