Track new G2 reviews of my competitors

What customers praise and dislike in your competitors' new reviews, grouped by theme each week.

  • On a schedule: Every Monday at 10:00

What it does

The task

Read the new reviews of competitors on G2 and Capterra since the last run. For each review, record the product, the date, the stars, the company size and the industry of the reviewer, the main praise and the main complaint, and do not copy reviewer names. Group the complaints by theme, and count the themes for each competitor. Add the rows to the Google Sheet sheet url. Send me the top 3 complaint themes for each competitor, with a link to an example review.

  • It works in G2, Capterra and Google Sheets, in the workspace you pick, and signs in with passwords from your Cuiar vault.
  • As a routine it runs every Monday at 10:00 (cron 0 10 * * 1).

What you give it

BlankWhat to giveExample
competitorsThe competitor productsFieldnote CRM, Pipewise
sheet urlThe sheet that logs the reviewsdocs.google.com/spreadsheets/d/1Cr9...

What you get back

An example run with the example values above. Your run uses your own data.

New competitor reviews, 19 to 25 Oct: 23

Fieldnote CRM, 11 reviews, average 4.2

  • Slow mobile app (5 reviews), link
  • Price rise at renewal (3), link
  • Weak reports (2), link

Pipewise, 12 reviews, average 3.9

  • Hard to set up (6), link
  • Support takes days to answer (4), link
  • No Outlook sync (3), link

Run it in Cuiar

  1. 01

    Open it

    Click Use in Cuiar on this page. The side panel opens with the task in the composer.

  2. 02

    Fill in 2 blanks

    Type competitors and sheet url. Tab moves to the next blank.

  3. 03

    Run it, then repeat it

    Run sends it once. To run it every Monday at 10:00, make a routine on cuiar.com/routines or with the CLI below.

As a routine, from the terminal

cuiar routines create "Track new G2 reviews of my competitors" --schedule "0 10 * * 1" --time-zone Europe/Berlin \
  "Read the new reviews of Fieldnote CRM, Pipewise on G2 and Capterra since the last run. For each review, record the product, the date, the stars, the company size and the industry of the reviewer, the main praise and the main complaint, and do not copy reviewer names. Group the complaints by theme, and count the themes for each competitor. Add the rows to the Google Sheet docs.google.com/spreadsheets/d/1Cr9.... Send me the top 3 complaint themes for each competitor, with a link to an example review."

Run it from your AI agent

Claude Code, Codex, Cursor and other MCP clients reach Cuiar at https://mcp.cuiar.com/mcp. Add the server one time, then ask for the task in plain words, or call create_routine yourself.

1. Add Cuiar to Claude Code

claude mcp add --transport http cuiar https://mcp.cuiar.com/mcp

2. Ask your agent

Use the Cuiar tool create_routine to run my "Track new G2 reviews of my competitors" template with competitors = Fieldnote CRM, Pipewise; sheet url = docs.google.com/spreadsheets/d/1Cr9....

Setup for other agents: AI agents.

The tool call

{
  "name": "create_routine",
  "arguments": {
    "name": "Track new G2 reviews of my competitors",
    "task": "Read the new reviews of Fieldnote CRM, Pipewise on G2 and Capterra since the last run. For each review, record the product, the date, the stars, the company size and the industry of the reviewer, the main praise and the main complaint, and do not copy reviewer names. Group the complaints by theme, and count the themes for each competitor. Add the rows to the Google Sheet docs.google.com/spreadsheets/d/1Cr9.... Send me the top 3 complaint themes for each competitor, with a link to an example review.",
    "schedule": "0 10 * * 1",
    "time_zone": "Europe/Berlin"
  }
}
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