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Reply to each new review

A short, personal reply to each review. You approve before it goes live.

  • On an event: When a new review of your business appears
  • Asks you first
Use in CuiarRun from your AI agent

What it does

The task

Read the new review of business. Write a reply of 80 words or fewer. Thank the writer and answer each point. For a complaint, say what we do about it, and give the address support email. Do not offer refunds or discounts. Ask me before you post the reply.

  • It works in Google Maps and Trustpilot, in the workspace you pick, and signs in with passwords from your Cuiar vault.
  • A routine checks every 15 minutes and acts on what is new: when a new review of your business appears.
  • It stops for your approval before it sends, posts, pays, books or changes a record.

What you give it

BlankWhat to giveExample
businessYour business name, as it appears on the review sitesCrumb and Crust Bakery
support emailThe e-mail address for complaintshelp@crumbandcrust.com

What you get back

An example run with the example values above. Your run uses your own data.

New review on Google Maps, 2 stars: 'Great bread, but I waited 25 minutes on Saturday.'

Draft reply (54 words):

Thank you for the kind words about our bread, and sorry about the wait. Saturday mornings are our busiest time. We now have a second till and a pre-order shelf from 8:00. If you want to tell us more, write to help@crumbandcrust.com. We hope to see you again soon.

Waiting for your approval to post.

Run it in Cuiar

  1. 01

    Open it

    Click Use in Cuiar on this page. The side panel opens with the task in the composer.

  2. 02

    Fill in 2 blanks

    Type business and support email. Tab moves to the next blank.

  3. 03

    Run it, then repeat it

    Run sends it once. To run it when a new review of your business appears, make a routine on cuiar.com/routines or with the CLI below.

As a routine, from the terminal

cuiar routines create "Reply to each new review" --schedule "*/15 * * * *" --time-zone Europe/Berlin \
  "Read the new review of Crumb and Crust Bakery. Write a reply of 80 words or fewer. Thank the writer and answer each point. For a complaint, say what we do about it, and give the address help@crumbandcrust.com. Do not offer refunds or discounts. Ask me before you post the reply."

Run it from your AI agent

Claude Code, Codex, Cursor and other MCP clients reach Cuiar at https://mcp.cuiar.com/mcp. Add the server one time, then ask for the task in plain words, or call create_routine yourself.

1. Add Cuiar to Claude Code

claude mcp add --transport http cuiar https://mcp.cuiar.com/mcp

2. Ask your agent

Use the Cuiar tool create_routine to run my "Reply to each new review" template with business = Crumb and Crust Bakery; support email = help@crumbandcrust.com.

Setup for other agents: AI agents.

The tool call

{
  "name": "create_routine",
  "arguments": {
    "name": "Reply to each new review",
    "task": "Read the new review of Crumb and Crust Bakery. Write a reply of 80 words or fewer. Thank the writer and answer each point. For a complaint, say what we do about it, and give the address help@crumbandcrust.com. Do not offer refunds or discounts. Ask me before you post the reply.",
    "schedule": "*/15 * * * *",
    "time_zone": "Europe/Berlin"
  }
}

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