Answer a Stripe dispute with evidence

The order, the delivery proof and your messages for the disputed payment, with a draft answer.

  • You start it: When you start it
  • Asks you first

What it does

The task

Open the dispute dispute id in my Stripe dashboard and read the reason and the deadline. Collect the evidence: the order in Shopify, the tracking page on the carrier site, and my e-mails with the customer in Gmail. Save each piece as a PDF. Write a short answer that fits the dispute reason, with facts and dates only. Fill the evidence form in Stripe. Ask me before you submit it.

  • It works in Stripe, Shopify, Gmail and any carrier site, in the workspace you pick, and signs in with passwords from your Cuiar vault.
  • It runs once, when you start it.
  • It stops for your approval before it sends, posts, pays, books or changes a record.

What you give it

BlankWhat to giveExample
dispute idThe dispute ID or the payment ID from Stripedu_1QfX82LkZ0abc

What you get back

An example run with the example values above. Your run uses your own data.

Dispute du_1QfX82LkZ0abc: 129.00 USD, reason: product not received, answer by 14 Nov

Evidence

  • Shopify order #10433, 22 Oct, shipped 23 Oct to the billing address
  • UPS tracking: delivered 28 Oct 14:12, left at the front door, photo available
  • E-mail from the customer on 29 Oct: "Thanks, it arrived."

Draft answer: "The customer ordered on 22 Oct. UPS delivered the parcel to the billing address on 28 Oct.

On 29 Oct the customer confirmed the delivery by e-mail. Evidence attached."

Form filled in Stripe. Waiting for your approval to submit.

Run it in Cuiar

  1. 01

    Open it

    Click Use in Cuiar on this page. The side panel opens with the task in the composer.

  2. 02

    Fill in the blank

    Type dispute id. Tab moves to the next blank.

  3. 03

    Run it

    Run sends it to the agent. Follow each step in the panel, and stop it at any time.

From the terminal

cuiar exec "Open the dispute du_1QfX82LkZ0abc in my Stripe dashboard and read the reason and the deadline. Collect the evidence: the order in Shopify, the tracking page on the carrier site, and my e-mails with the customer in Gmail. Save each piece as a PDF. Write a short answer that fits the dispute reason, with facts and dates only. Fill the evidence form in Stripe. Ask me before you submit it."

Run it from your AI agent

Claude Code, Codex, Cursor and other MCP clients reach Cuiar at https://mcp.cuiar.com/mcp. Add the server one time, then ask for the task in plain words, or call run_task yourself.

1. Add Cuiar to Claude Code

claude mcp add --transport http cuiar https://mcp.cuiar.com/mcp

2. Ask your agent

Use the Cuiar tool run_task to run my "Answer a Stripe dispute with evidence" template with dispute id = du_1QfX82LkZ0abc.

Setup for other agents: AI agents.

The tool call

{
  "name": "run_task",
  "arguments": {
    "task": "Open the dispute du_1QfX82LkZ0abc in my Stripe dashboard and read the reason and the deadline. Collect the evidence: the order in Shopify, the tracking page on the carrier site, and my e-mails with the customer in Gmail. Save each piece as a PDF. Write a short answer that fits the dispute reason, with facts and dates only. Fill the evidence form in Stripe. Ask me before you submit it."
  }
}
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